Frequently Asked Questions
Everything you need to know about ClausePro for UK SMEs
Getting Started
Yes, every user gets a free Standard Review. No credit card required. Experience the power of AI contract analysis risk-free and see how ClausePro can help your business.
ClausePro can analyze most business contracts including supplier agreements, service contracts, employment contracts, NDAs, partnership agreements, licensing deals, and more. Our AI is trained on UK business law and common commercial practices.
Simply go to the Review Centre, drag and drop your contract file (Word or PDF), select your review perspective and type, then click "Start Review". The AI will analyze your contract in minutes.
Standard Review provides quick risk identification and key term highlights - perfect for initial contract screening. Deep Review offers comprehensive clause analysis, compliance checks, and detailed recommendations - ideal for important agreements.
Pricing & Plans
Yes, all prices shown include VAT for complete transparency. You'll receive proper VAT invoices for your business records, making it easy for your accounting.
You can upgrade anytime from your Dashboard or view our pricing plans. You can also buy extra reviews as needed - perfect for growing businesses with varying contract volumes.
Yes, you can purchase additional reviews anytime, even without a subscription. Standard Reviews are £7 each and Deep Reviews are £19 each. Perfect for occasional use or when you need extra capacity.
Yes, your subscription will renew automatically every month. You can cancel anytime via your Dashboard with no questions asked. No long-term commitments or cancellation fees.
We offer a 14-day money-back guarantee for new subscriptions. If you're not satisfied with ClausePro, contact our support team for a full refund, no questions asked.
Security & Compliance
Yes, ClausePro is fully compliant with UK GDPR and EU GDPR. All data is stored in UK/EU data centers with enterprise-grade security measures. We never share your contracts with third parties.
All contract data is stored securely in UK and EU data centers using AWS infrastructure. Your data never leaves the UK/EU region, ensuring compliance with local data protection laws.
No, we never use your contract data to train our AI models. Your contracts remain completely confidential and are only used to provide you with analysis results.
You can delete your contracts anytime from your account. We automatically delete inactive contract data after 12 months unless you specify otherwise. You have full control over your data.
Payment & Billing
We accept all major credit and debit cards through Stripe. Apple Pay and other local payment options will be available soon. All payments are processed securely with PCI DSS compliance.
We're finalizing our secure payment integration with Stripe. Online payments will be available soon. In the meantime, you can use top-up codes or contact us for manual billing arrangements.
Yes, all subscribers receive proper VAT invoices for their business records. Invoices are automatically generated and sent to your registered email address for easy expense tracking.
Your benefits remain active until the end of your current billing period. No immediate loss of access, and you can resubscribe anytime. Your contract history remains available for 12 months.
Technical Support
We support Microsoft Word (.docx, .doc) and PDF files. For best results, ensure your contract text is selectable (not scanned images). Maximum file size is 10MB.
Standard Reviews typically complete in 2-5 minutes. Deep Reviews take 5-15 minutes depending on contract complexity. You'll receive an email notification when your review is ready.
Yes, Basic and Pro plan subscribers can export reports to Word or PDF format. This makes it easy to share findings with colleagues or include in your business documentation.
We provide email support for all users, priority support for Basic subscribers, and phone support for Pro subscribers. You can also check our About page for detailed information.
UK SME Specific
Yes, ClausePro is specifically designed for UK SMEs and trained on UK business law, common commercial practices, and regulatory requirements. Our AI understands British legal terminology and business customs.
Our AI can identify clauses that may be affected by Brexit, such as jurisdiction, governing law, and cross-border trade terms. However, we recommend consulting with a qualified solicitor for specific Brexit compliance advice.
ClausePro has knowledge of common UK business regulations and can flag potential compliance issues. For highly regulated industries (financial services, healthcare, etc.), we recommend additional legal review.
Yes, ClausePro can review employment contracts and identify key terms, potential risks, and compliance considerations. However, employment law is complex, so consider professional legal advice for critical decisions.
Still Have Questions?
Our UK-based support team is here to help. Get in touch and we'll respond within 24 hours.